ZV / Automation
Which job eats the week?
The same thing gets typed twice, and paperwork gets chased by hand. The month takes days to close. Pick the loop you want gone.
Automation for something else
What this usually looks like
- Somebody retypes the same information into two systems.
- Requests arrive in several places and get answered out of order.
- Paper and PDFs get turned into records by hand.
- Closing the month takes days, every month.
These are back-office loops that show up in small businesses of this kind. Front-office work differs. The back office mostly doesn’t. Read it as a starting point for a conversation, not as a description of your shop.
Describe the loop
Name the work that feels pointless. That is enough to start, and the first conversation costs nothing.
- What gets done by hand, how often, and by whom.
- Which system everyone treats as the truth.
- What you have already tried, and where it stopped working.
Worth reading
The language of business automation
A plain-English field guide to BPA, RPA, process mining, APIs, document processing, AI agents, and the controls around them.
13 minute read
What should your company automate—and when?
Learn what business processes can be automated, when a workflow is ready, and which decisions should stay with a person.
11 minute read
What happens to the workflows when someone leaves
A platform-neutral look at what happens to ordinary workflows when someone leaves, why person-offboarding does not produce a workflow register, and why the first job is to write down what still runs, on whose login, and what to retire, rebuild, leave, or automate.
4 minute read
A different kind of business
Next step
Tell me which one it is
The first conversation is free, and it’s genuinely fine to arrive without knowing what you need.